Bij Baji Privacy Policy – How We Protect Your Data

1. Introduction

Bij baji is an online betting and casino platform built for players in Pakistan. When you use the platform — whether that means placing a bet on a PSL match, spinning the reels on a slot game or logging in to check your balance — some personal information is involved. This Privacy Policy sets out clearly and honestly what that information is, what we do with it and how it is protected.

Privacy is not something we treat as a formality at bij baji. Pakistan players trust us with their account details, their CNIC information and their PKR transaction data. That trust is taken seriously. We collect only what we genuinely need, we do not sell it on, and we maintain technical measures to keep it secure.

This policy should be read alongside the Terms and Conditions. Together, they form the complete agreement between you and bij baji. If anything in this policy is unclear, you can reach the bij baji team through the support section of your account.

2. Data We Collect

The information bij baji collects falls into a few clear categories. Here is a straightforward breakdown:

Registration & Identity Data

When you create an account, you provide your full name, date of birth, email address, phone number and a password. If identity verification is required — for example before your first withdrawal — you may also be asked to submit a copy of your CNIC or passport and a selfie for verification purposes.

Transaction Data

Bij baji records all deposits, withdrawals, bonuses credited and wagering activity associated with your account. This includes the amounts, timestamps, payment methods used (JazzCash, Easypaisa, Raast, bank transfer, cards) and transaction reference numbers. Transaction data is maintained for account management and security review purposes.

Device & Technical Data

When you access bij baji — on a browser or through the Android app — basic technical information is logged. This includes your IP address, device type, operating system version, browser or app version, and session timestamps. This data helps bij baji identify unusual access patterns and protect your account from unauthorised login attempts.

Usage Data

Bij baji logs which features you use, which games you play, how long sessions last and which promotions you engage with. This data is used in aggregate to improve the platform and, at an individual level, to deliver relevant promotions and responsible gaming prompts.

Communications Data

If you contact bij baji support, the content of that communication — including messages, emails and any attachments you share — is stored. This allows the support team to follow up on open queries and maintain a record of previous interactions for quality assurance.

3. How We Use Your Data

The data bij baji collects is used for specific, defined purposes. We do not use your data for anything outside of what is described here without first informing you.

Purpose	Data Used
Account creation & management	Name, email, phone, password
Identity verification	CNIC / passport, date of birth, selfie
Processing deposits & withdrawals	Payment method details, transaction history
Fraud prevention & account security	IP address, device data, login history
Platform improvement	Anonymised usage & session data
Promotions & bonus delivery	Account activity, opt-in preferences
Responsible gaming tools	Deposit history, session duration, limits set
Customer support	Communications history, account details

Bij baji does not use personal data for automated profiling that produces significant decisions about your account without human review. If an account is flagged for review by an automated system — such as a fraud detection tool — a human team member reviews the case before any action is taken.

4. Payment Data

All PKR transactions on bij baji — deposits via JazzCash, Easypaisa, Raast, bank transfer or cards, and withdrawals back to those methods — are processed through encrypted payment channels. Bij baji does not store full card numbers or mobile wallet PINs on its own servers.

Payment reference numbers and transaction identifiers are stored within your account history to allow both you and the bij baji support team to trace any transaction if there is a query or dispute. These references do not contain enough information to initiate an independent transaction — they are audit records only.

If you add a new payment method to your account, bij baji may carry out checks to confirm that the method belongs to you and matches the name on your account. This is a security measure, not an intrusion — it protects you from unauthorised withdrawals to payment methods that are not yours.

5. Data Sharing

Bij baji does not sell, rent or trade your personal data. We share your information only where it is necessary to deliver the service or comply with legitimate requirements. Specific circumstances where data may be shared include:

• Payment processors: Transaction data is shared with payment providers (such as JazzCash or Easypaisa gateways) to the extent necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Where third-party tools are used to verify CNIC or passport documents, the document images and basic identity data are shared with that provider for the verification process only. Verified results are returned to bij baji; raw document images are not retained by bij baji after verification is complete.
• Technical infrastructure: Bij baji uses hosting, analytics and security services provided by established technology companies. These providers access data only as required to deliver their specific technical function and are bound by data processing agreements.
• Legal obligations: Bij baji may disclose account information if required to do so by a valid legal process, court order or other binding legal obligation. We do not volunteer information beyond what is legally required.

6. Cookies & Tracking

Bij baji uses cookies and similar technologies to keep you logged in between sessions, remember your preferences and monitor platform performance. Cookies are small text files stored on your device that allow the platform to recognise you when you return.

Types of Cookies Used

• Essential cookies: Required for the platform to function. These manage your login session and keep your account secure. Disabling them will prevent the platform from working correctly.
• Performance cookies: Used to understand how the platform is being used — which pages load slowly, which features are popular and where errors occur. This data is aggregated and anonymised.
• Preference cookies: Store settings you have chosen, such as your notification preferences or the last section of the platform you visited.

Bij baji does not use third-party advertising cookies to track you across other websites. You can manage cookie settings through your browser's privacy tools. Note that disabling essential cookies will affect your ability to stay logged in and use the platform normally.

7. Data Security

Bij baji applies technical and organisational measures to protect your personal data from unauthorised access, disclosure or loss. These measures include:

• Encrypted data transmission using HTTPS/TLS across the website and app.
• Password hashing — your account password is stored as a one-way hash, not as readable text.
• Access controls that restrict which bij baji team members can view account data, based on job role and necessity.
• Regular security reviews of the platform's infrastructure and code.
• Monitoring systems that flag unusual login activity, such as access from a new device or location.

Despite these measures, no online platform can guarantee absolute security. Players are advised to use a strong, unique password for their bij baji account and to avoid logging in on shared or public devices. If you believe your account has been accessed without your permission, contact bij baji support immediately through your account dashboard.

8. Data Retention

Bij baji retains your personal data for as long as your account is active. If you request closure of your account, your personal data is retained for a limited period after closure to allow resolution of any outstanding disputes, process any final withdrawals and meet standard record-keeping requirements.

Transaction records are retained for a longer period in line with standard financial record-keeping practice. After the applicable retention period has passed, data is securely deleted or anonymised so it can no longer be linked back to you as an individual.

If you have not logged into your bij baji account for an extended period, the platform may flag the account as inactive. You will be notified before any action is taken that affects your account balance.

9. Your Rights

As a bij baji player, you have specific rights in relation to your personal data. These rights can be exercised by contacting the bij baji support team through your account:

• Right to access: You can request a summary of the personal data bij baji holds on your account. This will be provided in a readable format within a reasonable timeframe.
• Right to correction: If any personal data on your account is inaccurate — for example a misspelled name or an outdated phone number — you can request that it be corrected.
• Right to deletion: You can request that your personal data be deleted. Where deletion is legally permissible, bij baji will action the request. Note that some data — such as transaction records — may need to be retained for a defined period before deletion is possible.
• Right to restrict processing: In certain circumstances, you can ask bij baji to limit how your data is used while a dispute or review is in progress.
• Right to opt out of marketing: You can stop receiving promotional communications from bij baji at any time, either from your account settings or by contacting support. Opting out of marketing does not affect platform access.

Bij baji will respond to data rights requests within a reasonable period. Where a request cannot be fulfilled in full — for example because legal retention obligations apply — the reason will be clearly explained.

10. Minors

Bij baji is strictly an adult platform. The service is not directed at, and must not be used by, anyone under the age of 18. Bij baji does not knowingly collect personal data from individuals under 18 years of age.

If a minor has registered an account by misrepresenting their age, the account will be closed upon discovery and any associated data will be deleted. Parents or guardians who believe a minor has registered with bij baji should contact support immediately so the account can be reviewed and closed.

Age verification checks are conducted as part of the account process, particularly before first withdrawals. These checks are in place to protect minors as well as to comply with the platform's responsible gaming commitments.

11. Third-Party Links

The bij baji platform may occasionally reference third-party services — for example, payment providers like JazzCash or Easypaisa — in the context of deposits and withdrawals. Bij baji is not responsible for the privacy practices of those external services. Each third-party provider operates under its own privacy policy, and players are encouraged to review those policies independently when using those services.

Bij baji does not embed third-party advertising or social media tracking pixels on the platform. Links to external services are provided for informational and functional purposes only and do not indicate an endorsement of that service's privacy practices.

12. Policy Changes

Bij baji may update this Privacy Policy from time to time to reflect changes in how the platform operates, new features added to the service or updated legal requirements. When material changes are made, registered players will be notified via in-platform notification or the email address on their account.

The updated policy will be published on this page with a revised "last updated" date at the top. Continued use of the platform after a policy update takes effect constitutes acceptance of the revised terms. If you disagree with a change, you may stop using the platform and request account closure at any time.

Bij baji recommends bookmarking this page and checking it periodically so you are always aware of how your data is being handled.

13. Contact

If you have any questions about this Privacy Policy — or if you wish to exercise any of your data rights — please contact the bij baji support team through the support section of your account dashboard. The team is available to assist with data access requests, corrections, deletion requests and any general privacy queries.

For general enquiries, you can also reach bij baji at the email address shown in the footer of this page. Please do not include your password, full CNIC number or complete payment details in any email communication.